Police Digital Services Centre 27 Nov 2018 blog

NZ Police’s Digital Transformation

10 February 2019, by Emma Barker

NZ Police’s new Digital Communications Centre was formally opened by the Minister of Police (Hon Stuart Nash) and Police Commissioner (Mike Bush) late last year.

The new facility, based in Paraparaumu, will eventually accommodate up to 200 staff, including a contact centre handling all non-emergency calls from across New Zealand, as part of Police’s service delivery transformation.

TwentyTwo’s Managing Director Dean Croucher attended the opening alongside Police’s leadership team and staff, community leaders and various in-house and external providers that helped get the new centre up and running. “It’s always great to be invited to an opening of a new facility and to see the outcome of a project you’ve put a lot of energy and effort into….and the fit-out looks great….the delivery team has done a great job in a short time. More importantly, having been involved with helping shape NZ Police’s Property Strategy, this initiative is another step in transforming Police’s property portfolio to best support the way services will be delivered in the future,” says Dean.

Police identified the former Telstra/Vodafone call centre in Paraparaumu in early 2018 as part of a regional search for potential solutions. TwentyTwo (Dean Croucher and Rob Campbell) were engaged to lead the due diligence on the building and the lease negotiations with the landlord to secure the building on favourable commercial terms. “Leasing premises always throws up curve balls…and this was no different…there was a lot of landlord work that was needed to get the building up to standard…and short timeframes involved for the landlord works and fit-out and ITC workstreams to get the centre operational by October 2018.”

 

 

 

...

About the author

Crafter. Creator. Online shop-a-holic. Mum of two. Lover of wine and travel.

Emma joined the TwentyTwo team in 2017 and leads the marketing and communications. Her marketing skills drive our digital presence and brand strategy. Emma has over seven years’ experience working with growing New Zealand owned organisations, supporting their advance with marketing know-how. 

 

Other posts by this author...

01 February 2019

The changing face of property

The face of the New Zealand property industry is changing as more women are drawn to the industry and taking on key leadership roles.

Read more...

31 January 2019

TwentyTwo supports NZ Police to establish new Auckland headquarters

As part of our ongoing partnership with NZ Police, TwentyTwo (Dean Croucher and Rob Campbell) were engaged by Annabel Bayes (Strategic Property Adviser with NZ Police) to the lead the procurement of a new workplace for Auckland Police in Auckland City to replace the current Auckland Central Police Station at Cook Street/Vincent Street.

Read more...

17 December 2018

Space utilisation mapping – we’re working on a better solution

Commercial property, whether it’s a campus, manufacturing premises or multi-story office space, is generally an organisations third largest cost.

Read more...

04 November 2018

A Recent Move – Sport NZ

I recently sat down with Lisa Parlane, Facilities and Procurement Manager from Sport NZ to learn about their journey - moving a team of 72 Sport NZ staff and 20 sub-tenants (from NZ Recreation Association and the Mountain Safety Council) into a new, single level, collaborative office space in the Harbour City Tower, Wellington CBD.

Read more...

07 October 2018

Tauranga City Council partners with the private sector to deliver a vibrant city centre

I recently sat down with Garry Poole, former Chief Executive and Jaine Lovell-Gadd, General Manager - City Transformation from Tauranga City Council  to discuss their journey, challenges and learnings as part of the team behind the vision to revitalise Tauranga’s central city.

Read more...

26 September 2018

Come join our tribe!

A fantastic opportunity for a property graduate with 3-4 years’ work experience to join our Wellington office.

Read more...

20 July 2018

The TwentyTwo tribe is growing – meet Steffi McKeown

Steffi is the newest member of the TwentyTwo tribe and joins Rob Campbell in our Auckland office.I sat down with Steffi to learn a little bit more about what makes her tick.

Read more...

01 July 2018

Client Insight – connecting property objectives with organisational strategy

Catherine Cooney is the Council Chairperson for Toi Ohomai Institute of Technology, an amalgamation of two well performing institutions – Bay of Plenty Polytechnic in Tauranga and Waiariki Institute ofTechnology in Rotorua.

Read more...

12 June 2018

Using property to "enable" your business strategy

I sat down with Dean to gather some of his learnings as a business leader of a growing company, and some insights on the opportunity property can play in wider business strategy.

Read more...

21 May 2018

TwentyTwo Tribe:  Meet Matthew Rogers

Matthew formally joined the TwentyTwo tribe in 2017 but he has been a key part of the team for many years!Matt  is a part of our Strategy team, and our enabling-technology expert, but also lends...

Read more...

14 May 2018

Client Insight: Technology Disruption Drives Business Strategy Revamp and Campus Expansion

Martin Stokes, CEO of membership-owned insurer and financial services provider Medical Assurance Society (MAS) sat down with us recently to discuss their journey as an organisation and how the team from TwentyTwo helped support their campus expansion back into the Wellington CBD and workplace planning journey.

Read more...