Terms of Use & REAA

Terms of Use

1. Introduction

Welcome to twentytwo.co.nz. These Terms of Use (Terms) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms.

2. Definitions

  • “Website” refers to twentytwo.co.nz, including all webpages, subdomains and associated services.
  • “User” or “You” refers to anyone who accesses or uses the Website.

3. Use of the Website

User Responsibilities: You agree to use the Website in compliance with all applicable laws and regulations.

4. User Conduct

Prohibited Activities: You agree not to engage in any of the following activities:

  • Posting or transmitting any illegal content
  • Attempting to hack or interfere with the Website’s security
  • Using the Website for any commercial purposes without our consent

5. Intellectual Property

Ownership: All content on the Website, including text, graphics, logos, and software, is the property of TwentyTwo Independent Property Advisers Limited (TwentyTwo).

6. Disclaimers and Limitation of Liability

6.1 General Disclaimers: The Website is provided “as is” without any warranties of any kind.

6.2. Limitation of Liability: We shall not be liable for any damages arising from your use of the Website.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand.

8. Changes to the Terms

We may modify these Terms at any time. Changes will be effective immediately upon posting to the Website.

9. Contact Information

If you have any questions about these Terms, please contact us at hello@twentytwo.co.nz

REAA

TwentyTwo Independent Property Advisers Limited (TwentyTwo) is licensed under the Real Estate Agents Act 2008.

In its capacity as a licensed company, TwentyTwo must comply with the Code of Professional Conduct and Client Care.

Any concerns relating to the conduct of TwentyTwo in its capacity as a licensed agent, or any of TwentyTwo’s team, should be raised with the agent responsible for the transaction at first instance.

The agent will consider the concerns raised and respond promptly to the complainant with a proposal for resolution.

If the agent is not able to resolve the complainant’s concerns, the complainant may refer the complaint to the Managing Director by sending a letter marked ‘complaint’ to TwentyTwo, PO Box 10 747, Wellington 6140 or hello@twentytwo.co.nz

The Manager Director will acknowledge receipt of the complaint, investigate the complaint and send a formal written response to the complainant.  The Managing Director may ask the complainant for any additional information.

The above process does not prevent the complainant from referring the matter at any time to the Real Estate Authority.  The Authority may be contacted at Real Estate Authority, PO Box 25 371, Wellington 6140 or by email to complaints@rea.govt.nz.

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