Five years after COVID-19 prompted a wave of change in where and how we work, TwentyTwo’s Workplace and Strategy Practice Lead, Kate Horton, marked the milestone by leading conversations with a cross-section of New Zealand business and workplace leaders. Together, they explored what has changed, the lessons learned and what lies ahead.
This whitepaper, captures those insights, highlighting the key themes shaping the future of work in New Zealand. From hybrid rhythms to property utilisation, and from culture to capability, these findings reflect the real-world experiences of leaders across a range of sectors and organisational sizes.
The Intelligent Work22 model, introduced in chapter six, represents the culmination of this research and TwentyTwo’s collective expertise developed over three decades. This model reflects the real challenges organisations face today and the need to be future ready. It goes beyond workplace strategy, focusing on the intelligent design of work that is integrated, data-informed, people-enabled and technology-ready. Grounded in both the insights of leaders and TwentyTwo’s proven experience, the model offers an actionable framework to help organisations navigate change and thrive into the future.